Analytics
Part 1: Building Metrics
The top of the spaces page shows a preview of your analytics - a summarized version that quantifies the following metrics based on the time range you’ve selected.
1.0 AVERAGE UTILIZATION
"Utilization," sometimes referred to as sensor "activity," is Connect's primary metric for measuring spaces.
Average Utilization measures the average percentage of seats occupied in your space. The data is displayed as percentages and numbers, calculated as the total number of seats occupied across the space, averaged across the time frame in 30 minute buckets To calculate average office space utilization, take the total number of employees present in the space, divide it by your office capacity, and average it across your given time frame. In addition to the percentage of seats occupied, you can also view the corresponding number of seats to gain deeper insights.
2.0 PEAK UTILIZATION
Peak Utilization represents the highest percentage and number of seats occupied within a given time period. The data is displayed as percentages and numbers, calculated as the total number of seats occupied across the space, averaged across the time frame in 30 minute buckets. Understanding peak utilization helps you identify and plan for the busiest times in your space, ensuring that resources and seating arrangements align with demand
3.0 AVERAGE DAILY VACANCIES
Average daily vacancies is the average percentage and number of seats or spaces that remain completely vacant each day. This is defined by seats that have a utilization of 0%, averaged across a given time frame. Use average daily vacancies to quickly see the number of seats that are severely underutilized.
Part 2: Interactive Charts
The lower section of the Spaces page provides interactive charts that can be used to further drill down into the data.
4.0 UTILIZATION TREND
This utilization chart presents the entire selected date range. It features two line charts: one reflecting the daily peak and the other representing the daily average. By hovering over each point, you can access detailed information. This chart provides a clear view of how busy the office is over time, helping to identify patterns in daily usage.
5.0 UTILIZATION BY HOUR
The utilization by hour chart lets you compare the average percent of seats or spaces used per hour. Hovering over the line lets you see the percentage per hour.
6.0 UTILIZATION BY DAY
The utilization by day chart shows the average percentage of seats or spaces used for each day of the week. The chart averages data across the full time frame for the selected days—for example, all Mondays within the selected period are averaged together. The days shown on the graph correspond to the days of the week you’ve chosen in the filter at the top of the page
7.0 UTILIZATION BY SPACE TYPE
The Utilization by Space Type chart shows a visual comparison of utilization percentages across different space types. Space types are the tags associated with each device on the floorplans. By default, all space types are shown in the graph, but you can filter for specific types at the top of the page using the ‘Space tags’ filter. Here, utilization is measured as the percentage of time each space type is occupied, which differs from other metrics that measure utilization as the percentage of seats used. This helps users understand how much time each type of space is being used compared to others. For example, a user might compare the utilization of large, medium, and small conference rooms to determine which space is most utilized
8.0 VACANCY BY SPACE TYPE
The Vacancy by Space Type chart shows a visual comparison of the average number of vacant seats in each space type. Space types are the tags that you associate to each device on the floorplans. By default all of the space types are shown in the graph, but you can filter for specific space types at the top of your screen under "Floors & Tags". For example, a user might compare the vacancies of large, medium, and small conference rooms to determine which space is most under utilized.
9.0 GROUP SIZE BY OCCUPANCY
The group size by occupancy chart shows the percentage of time each group size spends utilizing the spaces. The group size by occupancy chart shows the percentage of time each group size spends utilizing the spaces. This helps you quickly compare and see how your spaces are being used. In the default view, you can identify which spaces are occupied versus vacant.
To further refine the data, you can select the 'Exclude Unoccupied' option, which filters out a group size of 0. This allows you to focus on how rooms are being used—whether they’re at full capacity or accommodating only a few people.