How to Identify if a Sensor or Hub is Offline September 14, 2022 22:34 Updated Counter or Workpoint Grey +Red Dot: Offline The device is not connected Hub Red Icon: Offline The device is not connected Related articles How to Power Cycle a Hub My FloorPlan has updated with new furniture or changed layouts, how can I update it? How to Reset a WorkPoint Sensor 1 - Create an Account Analytics Definitions