App FloorPlan FAQ
- How to Identify if a Sensor or Hub is Offline
- My FloorPlan has updated with new furniture or changed layouts, how can I update it?
- When drag/dropping sensors onto my FloorPlan, they’re landing in the wrong location
- What do the different Floorplan icon colors mean?
- When viewing the Activity Map, what do the colors mean?
- I accidentally assigned the wrong sensor to my Floorplan, how can I remove it?
- How can I use a sensor elsewhere without removing the icon from my Floorplan?
- A sensor was stolen or broken, how can I replace it without losing access to the old data?
- I’m seated in front of my sensor and it’s not showing active on the live Floorplan