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  1. R-Zero
  2. R-Zero Sensors
  3. App FloorPlan FAQ

App FloorPlan FAQ

  • How to Identify if a Sensor or Hub is Offline
  • My FloorPlan has updated with new furniture or changed layouts, how can I update it?
  • When drag/dropping sensors onto my FloorPlan, they’re landing in the wrong location
  • What do the different Floorplan icon colors mean?
  • When viewing the Activity Map, what do the colors mean?
  • I accidentally assigned the wrong sensor to my Floorplan, how can I remove it?
  • How can I use a sensor elsewhere without removing the icon from my Floorplan?
  • A sensor was stolen or broken, how can I replace it without losing access to the old data?
  • I’m seated in front of my sensor and it’s not showing active on the live Floorplan
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